Privacy Policy
PRIVACY POLICY
Last updated on 20 January 2023
This privacy notice for Clairdescent ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share your information when you use our services.
Personal Information
We collect personal information that you voluntarily provide to us when you register or express an interest in obtaining information about us, our products or services or when you contact us.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information Collected
Some information such as your Internet Protocol (IP) address and/or browser and device characteristics is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily required to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
We may use cookies and other tracking technologies to collect and store your information.
Processing Your Information
We process your personal information for a variety of reasons, such as processing orders, handling customer service enquiries, market research and targeted advertising.
We process your information to:
Provide, improve, and administer our services
Communicate with you via our mailing list
Prevent potential fraud or security activity
Comply with the law
We may also process your information for other purposes with your consent.
Timeframe of Storing Personal Information
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
Collecting Information of Minors
We do not consciously solicit data from and/or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to the dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly remove such data from our records.
Privacy Rights
You may review, change, or terminate your account at any time by actioning the following -
Withdrawing Consent:
If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us via support@clairdescent.com
Please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted other than consent.
Account Information
If you would at any time like to review, update information or terminate your account, please email us directly at support@clairdescent.com
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. We may be legally required to retain information in our files to prevent fraud, troubleshoot problems, assist with investigations and/or comply with applicable legal requirements.
Privacy Policy Updates
Clairdescent commits to keeping our privacy policy up to date. The updated version will be indicated by a revised date at the top of the page and the updated version will be effective as soon as it is accessible. If we make changes of significance to this privacy, we will inform you either by posting a notice of such changes or by directly sending you an email notification. We encourage you to review this privacy notice frequently to stay informed of how we are protecting your information.
If you have questions or concerns about the above information, please email us at support@clairdescent.com